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FolioMark

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Quick answers for importing, numbering, exporting, rewarded ads, and Pro.

For iPhone and iPad with iOS or iPadOS 17 and later

Frequently asked questions

What kind of PDF can I use?

FolioMark supports unencrypted PDFs selected through the system document picker. Password-protected or damaged files may not open. The app works on a local copy and never overwrites your original.

What is included for free?

The first two successful basic exports are free. After that, you can use an earned rewarded-export credit, choose to watch an optional rewarded ad for one export, or purchase Pro.

What happens after I watch a rewarded ad?

One export credit is added when the advertising service confirms the reward. The credit is used only after a successful eligible export, so a failed export should not consume it.

Why is an ad unavailable?

An ad can be unavailable because of consent status, network conditions, inventory, account review, or temporary service limits. Your document settings and existing credits remain intact. Try again later or use Pro.

What does Pro include?

Pro is a one-time, non-consumable in-app purchase that unlocks eligible exports without ads or free-use limits. It is not a subscription.

How do I restore Pro?

Open FolioMark's purchase screen and choose Restore Purchases while signed in with the Apple Account that bought Pro. Apple controls purchase history and eligibility.

How do I clear local data?

Use Clear Local Data in FolioMark or start a new document to remove working document data. Uninstalling the app removes its app container. Files you exported to Files or another location must be removed there separately.

Where can I change privacy choices?

Open About in FolioMark and select Privacy Options when that option is available for your region and consent status.

Contact support

Email oakbit.apps@outlook.com with your device model, system version, FolioMark version, and a description of the steps that led to the issue.

Please do not attach confidential PDFs. If a screenshot is necessary, redact names, document text, paths, and other sensitive information first.

FolioMark

帮助与支持

关于导入、编号、导出、激励广告和 Pro 的常见问题。

支持运行 iOS 或 iPadOS 17 及以上版本的 iPhone 和 iPad

常见问题

支持什么样的 PDF?

FolioMark 支持通过系统文档选择器选取的未加密 PDF。受密码保护或损坏的文件可能无法打开。应用只处理本地副本,绝不会覆盖原文件。

免费版包含什么?

前两次成功的基础导出免费。之后,您可以使用已经获得的激励导出次数、主动观看一次可选激励广告来换取一次导出,或购买 Pro。

看完激励广告后会怎样?

广告服务确认奖励后,应用会增加一次导出机会。只有符合条件的导出成功后才会消耗该次数,因此导出失败时不应扣除。

为什么广告暂时无法播放?

同意状态、网络、广告库存、账户审核或临时服务限制都可能导致广告不可用。您的文档设置和已有次数不会丢失,可以稍后重试或使用 Pro。

Pro 包含什么?

Pro 是一次性购买的非消耗型内购,可在符合条件的导出中免广告并取消免费次数限制,不是订阅。

如何恢复 Pro?

使用购买 Pro 的 Apple 账户登录,在 FolioMark 购买页面选择“恢复购买”。购买历史及恢复资格由 Apple 管理。

如何清除本地数据?

使用 FolioMark 中的“清除本地数据”或开始新文档,可移除工作文档数据。卸载应用会删除应用容器。已经导出到“文件”或其他位置的副本需要在相应位置单独删除。

在哪里修改隐私选项?

打开 FolioMark 的“关于”页面。当该功能适用于您所在地区和当前同意状态时,选择“隐私选项”即可管理。

联系支持

请发送邮件至 oakbit.apps@outlook.com,说明设备型号、系统版本、FolioMark 版本及问题出现前的操作步骤。

请勿附上机密 PDF。如确实需要截图,请先遮盖姓名、文档内容、文件路径及其他敏感信息。

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